Tech Desk Portfolio
Student & Faculty Support and Employee Management
I directed the development and launch of this student educational technology center housed in the library at SPU. The Tech Desk provides technology tools, assistance, and space for students to discover, create, and share. The Tech Desk is open during regular library hours and staffed by trained peer mentors ready to assist students with their educational technology needs. This section of the portfolio highlights key online documents I developed for training and informational purposes. The chart below are usage statistics since opening in 2011.
| 2011-2012 | 2012-2013 | 2013-2014 | 2014-2015 | |
| Visits | 2029 (23 consultations) | 3632 (61 consultations) | 3693 (69 consultations) | 3389 (69 consultations) |
| Tech Tools Circulated | 1583 | 4669 | 6275 | 7225 |
| Classes Supported | 7 | 8 | 5 | 2 |
| Computers | 90 | 90 | 89 | 91 |
| Tech Tools | 35 | 122 | 157 | 177 |
| Patron Counts | 3463 | 3728 | 5721 | 5146 |
Support and Info for the Public
Tech Desk Online Support Wiki (link to production page)
Created with Confluence
About the Tech Desk (link to production page with video)
Filmed with a DSLR, RØDE microphone, and edited with Final Cut Pro
One-on-one support (link to production page)
Apple TV instructions (link to production page)
Tips for presentations (link to production page)
Info about a circulating DSLR camera (link to production page)
Support and tools for video projects (link to production page)
Private Section for Tech Desk Consultants
Instructions on digitizing an old VHS using Elgato software (screenshot below)
Instructions on using Square payment app with iPad (screenshots below)
